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During an incident, you can easily add a new contact or edit an existing contact from the Incident Dashboard on the Contactstab.
To add a contact
Tip: If you want the contact to have access to eICS, you must specify a username, phone number, and email address.
On the Incident Dashboard, click the Contacts tab.
On the bottom of the list, click Add New Contact. The Add Contact window opens.
Enter or select this information.
Field Description Name Contact's first, middle, and last name.
Organization Contact's organization, facility, or agency.
Resource Type Classification of the contact's role in relation to your facility such as Internal - Administration or External - Ambulance / EMS.
Phone Contact's primary phone number and the type: Business, Home, Mobile, or Other.
Email Contact's email address.
If you want to enlist the contact in the incident immediately,
select Enlist in incident.
If the contact should have access to eICS,
select Enable user account
and enter
a Username.
In Facility Access, select the contact's role: External Contact, Facility Admin, Facility Staff,
or Facility Staff Limited.
Click OK.
If you
selected Enlist in incident,
the Enlist in Incident
window opens.
Select the contact'
s Availability and Location.
As appropriate, select or clear
the Send voice notification
check box.
Click OK.
To edit a contact
On the Contacts tab, click the contact's name. The Contact Details window opens.
Click Edit. The Edit Contact window opens.
Make your changes in all appropriate tabs:
General Info / EMail / Phone
Address
ICS Positions
Account Information / Log In
Notes
- Click Save.
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