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Home > EMTrack > EMTrack Incidents > Mutual Aid


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Your region may have established mutual aid relationships with other regions.

When setting these up, your administration specified whether the other regions can locate and view your patients when a multi-region incident occurs. This is designed to support patient re-entry (repatriation or reunification). Authorized users in a region can use the Locate feature to track patients associated with their partner regions.

In addition, if the location feature is enabled, patients associated to other regions can appear in your dashboards.

Provider facilities approved for mutual aid can appear in location-related search terms, such as Current Location and Destination Location.

This means that you may also see patients your region has encountered as they are transported over to a provider in another region.

If you are an administrator, refer also to Mutual Aid Activation.