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If necessary, a Juvare Events user can cancel an appointment.
- In Juvare Events, on the left, click Events. The Events page opens.
- Locate the event and, on that row, click the event name.
- On the left, click Orders.
- On the left, click All Orders.
- Locate the order and, on that row, click the order code.
- Click Cancel Order. A confirmation window opens.
- Click Yes, Cancel Order.
If necessary, a patient can cancel their appointment.
- After completing the registration, the Order Receipt page opens.
- On that page, toward the bottom, click Cancel Order. A confirmation window opens.
- Click Yes, Cancel Order. The Order Receipt page opens again.
- Make sure the ticket says Canceled at the top.