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To cancel an appointment (Juvare Events user)
- In Juvare Events, on the left, click Events. The Events page opens.
- Locate the event and, on that row, click the event name.
- On the left, click Orders.
- On the left, click All Ordersorders.
- Locate the order and, on that row, click the order code.
- Click Cancel Orderorder. A confirmation window opens.
- Click Yes, Cancel Ordercancel order.
To cancel an appointment (patient)
- After completing the registration, the Order Receiptreceipt page opens.
- On that page, toward the bottom, click Cancel Orderorder. A confirmation window opens.
- Click Yes, Cancel Ordercancel order. The Order Receipt receipt page opens again.
- Make sure the ticket says Canceled at the top.