Your region may have chosen to enable the instant messaging feature in EMResource. If so, the IM option appears in the main navigation bar.
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If you are authorized to initiate an IM chat session, you can initiate a private session (one-on-one) or start an IM conference with multiple participants interacting at the same time (refer to the following procedure).
Tip: In the chat or conference wizard, the fields in angle brackets (< and >) are placeholders for information you need to enter.
To initiate a session
Do one of the following:
From any page, click IM in the main navigation bar. The Instant Messaging page opens.
If you are viewing the detail of a resource, click the start group chat link (Users section) and proceed