Home > EMTrack > EMTrack Juvare Events > Cancel an Appointment
To cancel an appointment (Juvare Events user)
- In Juvare Events, on the left, click Events. The Events page opens.
- Locate the event and, on that row, click the event name.
- On the left, click Orders.
- On the left, click All orders.
- Locate the order and, on that row, click the order code.
- Click Cancel order. A confirmation window opens.
- Click Yes, cancel order.
To cancel an appointment (patient)
- After completing the registration, the Order receipt page opens.
- On that page, toward the bottom, click Cancel order. A confirmation window opens.
- Click Yes, cancel order. The Order receipt page opens again.
- Make sure the ticket says Canceled at the top.