If you have notifications that you send frequently, want to share with others, or that you want to access quickly, you can create and use them as templates.
To create an Ad-Hoc template
In the Ad-Hoc Alerts plugin, click Templates. The templates page opens.
Click New Template +. The New Template page opens.
Enter this information, and then click Save Template.
Field
Description
Valid Values or Example
Template name
The name or title of the template.
200 alphanumeric characters
Sender
The originator of the notification.
Myself
Select Organization
Subject
The subject of the notification.
200 alphanumeric characters
Message type
The reason or purpose of the notification.
The message type appears in front of the subject to quickly indicate the purpose of the notification.
Alert
Advisory
Exercise
Test
Recipients
The intended recipients of the notification.
Tip: The number of recipients displays below the Recipients field. Click the link to view details.
Select from available individuals, positions, groups, organization groups, and notification groups
External Recipient Options
Allows you to download a template and/or upload a list of external recipients via a comma-separated values (CSV) file.
Download CSV Template
Upload CSV
Delivery Methods
The channels you want to use to send the notification.
The standard notification channels include internal messages and emails. Other channels such as voice messages, text messages, and so on, can be set up as an upgrade.
Actual setup depends on your configuration but can include:
Email
Voice messages
Text messages
Others
Send this message internally
Sends the notification to the user's WebEOC Inbox.
Selected =Yes
Not selected = No
Email
The contents of the email notification.
Note: Use the ${responseUrl} placeholder to insert a link that recipients can click to enter their response. If you do not insert the placeholder, the link is automatically added to the end of the notification.
2500 alphanumeric characters
Text/Voice
The contents of the text or voice notification.
2500 alphanumeric characters
Responses
Whether you want recipients to respond to the notification.
Select the checkbox to allow responses.
Response options
If you allow responses, add one or more options that the recipient can select for the response.
Click Add Response to add fields that you can populate.
100 alphanumeric characters
Available for response
The number of hours the recipient has to respond to the notification.
1 – 24
Voice follow-up options
If you are sending a voice notification, select the number of times to call and the time between the calls.
Number of times to call:
Do not repeat
1
2
3
Time between calls:
1 minute
2 minutes
3 minutes
5 minutes
10 minutes
Send date & time
Whether you want to send the notification immediately, or specify a later date and time.
Selected = Send immediately
Not selected = Schedule for a later date and time
Delivery order
Whether you want to send the notification to all delivery channels at the same time, or separately (for example, first send the email, next send the text message, and then send the voice message).
Blast = Send to all delivery methods at the same time
Escalation = Send to one delivery method at a time