Depending on your role, you may be able to create and maintain status reasons. Status types and statuses can include a set of reasons from which the user can (or must) choose.
To create a status reason
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From any page, open the Setup menu in the main navigation bar and click Status Reasons. The Status Reason List opens.
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Click Create Status Reason. The Create Status Reason page opens.
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In Name, enter the name of the reason.
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In Definition, enter the definition.
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In Abbreviation, enter an abbreviation.
Tip: Abbreviations may be used in text notifications and reports.
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Do one of the following:
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Select the Options check box to include the reason in the status comment.
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Clear the Options check box to exclude the reason from the comment.
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Click Save.